Terms and Conditions for Solar Panel Installation Services – India
These Terms and Conditions outline the agreement between our company and clients who seek our solar panel installation services. By engaging our services, clients confirm their acceptance of these terms. Please read carefully before proceeding with any transactions or projects.
1. General Provisions
1.1. These Terms and Conditions govern all solar panel installation services provided by our company, including consultation, design, installation, and maintenance.
1.2. By engaging with us, you agree to adhere to these terms, which are binding on all parties involved.
1.3. We reserve the right to amend these Terms and Conditions at any time without prior notice. Updated terms will be posted on our website and will apply to all future transactions.
1.4. All transactions and disputes are subject to the laws of India and the jurisdiction of Indian courts.
2. Scope of Services
2.1. We specialize in solar panel installations for residential, commercial, and industrial properties. Our services include:
  • Site assessment and consultation.
  • Custom solar system design.
  • Installation of photovoltaic panels, inverters, and related components.
  • Maintenance and troubleshooting.
2.2. Each project is tailored to the client’s unique energy needs, property specifications, and budget constraints.
2.3. We offer optional post-installation services, including regular maintenance and monitoring for optimal performance.
2.4. Clients may choose from a variety of solar technologies, including grid-tied, off-grid, and hybrid systems.
2.5. All systems installed by us comply with industry standards and regulatory requirements, ensuring safety and reliability.
3. Pricing and Payment Terms
3.1. A detailed cost breakdown will be provided during the consultation phase, including hardware, installation labor, and any additional services.
3.2. A non-refundable deposit of 40% of the total project cost is required to confirm the order. The remaining balance is due upon project completion.
3.3. Payment can be made via bank transfer, online payment gateways, or other mutually agreed-upon methods.
3.4. Delayed payments may result in additional fees and suspension of services until dues are cleared.
3.5. Any government subsidies or incentives applicable to the client’s project will be deducted from the final invoice, provided the client supplies all necessary documentation.
4. Client Responsibilities
4.1. Clients are responsible for providing accurate information about their property, energy needs, and any potential site restrictions.
4.2. Clients must ensure their property is accessible and prepared for installation, including securing necessary permissions from local authorities or housing associations.
4.3. The client is responsible for maintaining the system after installation, unless a maintenance contract is in place with us.
4.4. Any unauthorized modifications or repairs to the installed system will void the warranty.
5. Installation Process
5.1. Our team will conduct a comprehensive site assessment to determine the feasibility of solar installation.
5.2. A custom solar system design will be created based on the site assessment and client preferences.
5.3. Installation timelines will be agreed upon with the client. While we strive to adhere to these schedules, unforeseen circumstances may cause delays.
5.4. Upon completion, the system will be tested and commissioned to ensure it is operational and meets performance expectations.
5.5. Clients will receive a detailed user guide and training on system operation.
6. Warranty and Performance Guarantee
6.1. We provide a warranty for all components installed, including panels, inverters, and batteries. Warranty durations vary based on manufacturer policies.
6.2. Installation workmanship is covered under a separate warranty, details of which will be provided at the time of project handover.
6.3. Performance guarantees for solar systems are subject to factors such as weather conditions, shading, and maintenance.
6.4. Clients must adhere to recommended maintenance schedules to ensure optimal system performance.
7. Maintenance and Support
7.1. Regular maintenance services are available at an additional cost, including cleaning, inspection, and performance monitoring.
7.2. Clients experiencing issues with their solar systems may contact our support team for assistance.
7.3. Emergency repairs are prioritized but may incur additional charges outside standard maintenance agreements.
8. Cancellation and Refunds
8.1. Clients may cancel their order within 7 days of signing the agreement. Cancellations after this period will forfeit the deposit.
8.2. Refunds are not applicable for partially completed projects or custom orders.
8.3. In the event of cancellation due to unforeseen circumstances, both parties will work towards a fair resolution.
9. Liability and Indemnification
9.1. Our liability is limited to the cost of services rendered. We are not responsible for damages caused by client negligence, third-party interference, or acts of nature.
9.2. Clients agree to indemnify us against any claims, damages, or legal actions arising from misuse or unauthorized modifications of the solar system.
10. Intellectual Property
10.1. All designs, plans, and documents provided to clients remain the intellectual property of our company.
10.2. Clients may not replicate, share, or distribute these materials without prior consent.
11. Privacy and Data Protection
11.1. Client information, including site details and energy usage data, will be used solely for project purposes and will not be shared with third parties without consent.
11.2. We comply with all applicable data protection laws and maintain confidentiality for all client interactions.
12. Force Majeure
12.1. We are not liable for delays or failures caused by events beyond our control, including natural disasters, political unrest, supply chain disruptions, or regulatory changes.
12.2. In such cases, we will communicate with clients to adjust timelines and explore alternative solutions.
13. Amendments and Updates
13.1. We reserve the right to update these Terms and Conditions periodically.
13.2. Clients will be informed of significant changes, and the latest version will always be available on our website.
14. Dispute Resolution
14.1. Any disputes arising from these Terms and Conditions will be resolved through negotiation. If unresolved, disputes will be referred to mediation or arbitration under Indian law.
14.2. Legal proceedings, if necessary, will be conducted in the jurisdiction of our company’s registered office in India.
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